PRIVACY POLICY

Protecting your private information is our priority. This Privacy Policy describes how HOT JIANG® (“Hot Jiang,” “we,” “us,” or “our”) governs data that we collect through our digital properties, including HOTJIANG.com (“Site”), social media, marketing activities, and other activities (collectively, the “Services”) stated in this Privacy Policy. . By using HOTJIANG.COM, you consent to the data practices described in this statement.

Collection of your Personal Information

We may collect personal identifiable information, such as your name, billing information, and credit card information, when you make a purchase at the Site or through our Services. This information is used to complete your purchase transaction. We may also collect anonymous demographic information, which is not unique to you, such as your age and gender, and gather additional personal or non-personal information from you in the future.

Information about your computer hardware and software may be automatically collected by us. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used for the operation of the Site and Services, to maintain quality of services, and to provide general statistics regarding use of the Site and Services.

We encourage you to review the privacy statements of websites you choose to link to from the Site so that you can understand how those websites collect, use, and share your information. We are not responsible for the privacy statements or other content on websites outside of the Site.

Use of your Personal Information

We collect and use your personal information to operate our website(s) and deliver the services you have requested.

We may also use your personal identifiable information to inform you of other products or services available from us and our affiliates. Wemay also contact you via surveys to conduct research about your opinion of current products or of potential new products that may be offered.


We do not sell, rent or lease its customer lists to third parties.

We may share data with trusted partners to help perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to you, and they are required to maintain the confidentiality of your information.

We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on the Site; (b) protect and defend the rights or property of Hot Jiang; and, (c) act under exigent circumstances to protect the personal safety of users of our Site and Services, or the public.

Use of Cookies

The Site may use "cookies" to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize the Site, or register with the Site or Services, a cookie helps the Site or Services to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the Site or Services , the information you previously provided can be retrieved, so you can easily use the features that you customized.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of our Site and Services.

Security of your Personal Information

We secure your personal information from unauthorized access, use, and/or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Sockets Layer (SSL) protocol.

Children Under Thirteen

We do not knowingly collect personal identifiable information from children under the age of thirteen. If you are under the age of thirteen, you must ask your parent or guardian for permission to use our Site and Services.

Opt-Out & Unsubscribe

You can opt-out and unsubscribe from receiving announcements of certain information and any or all communication from us by contacting us at support@hotjiang.com.

Changes to this Statement

We will occasionally update this Privacy Policy to reflect company and customer feedback. We encourage you to periodically review this Privacy Policy to be informed of how we are protecting your information.

SMS Privacy Section:

Hot Jiang may provide you with the option to receive SMS notifications or marketing messages to your mobile phone number. By providing your mobile phone number and opting in to receive such messages, you consent to the collection, use, and processing of your mobile phone number and the content of the messages for the purposes described in this Privacy Policy.

Consent to Receive SMS Messages:
By providing your mobile phone number and opting in to receive SMS messages from Hot Jiang, you consent to receiving transactional and promotional SMS messages to the mobile phone number you provided. These SMS messages may include, but are not limited to, order updates, shipping notifications, promotional offers, and marketing messages related to Hot Jiang products and services.

Message Frequency:
Hot Jiang will send SMS messages to your mobile phone number based on your interactions with our Services and the preferences you have indicated. Message frequency may vary depending on your account activity, orders, and preferences. Standard message and data rates may apply to SMS messages, and you are responsible for any fees charged by your mobile service provider.

Opting Out:
If you wish to stop receiving SMS messages from Hot Jiang, you can opt-out at any time. To opt-out, simply reply "STOP" to any SMS message you receive from Hot Jiang. Once you opt-out, you will no longer receive SMS messages from us, except for transactional messages related to your orders.

SMS Data Usage:
We may collect information related to your interactions with SMS messages, such as delivery receipts and message responses. This data is used to improve our SMS messaging services and to better understand how customers engage with our content.

Privacy and Security:
Hot Jiang takes the privacy and security of your personal information seriously. We will not share your mobile phone number or the content of SMS messages with third parties for their marketing purposes without your express consent, except as described in this Privacy Policy.

Please note that opting out of SMS messages does not opt you out of other forms of communication, such as email marketing. If you have any questions or concerns about our SMS privacy practices, please contact us at support@hotjiang.com.

By including this SMS privacy section in your privacy policy, you can inform your customers about how you handle their mobile phone numbers and the purpose of sending SMS messages. Always ensure that your privacy policy is clear, transparent, and in compliance with applicable laws and regulations.

CONTACT INFORMATION
We welcome your questions or comments regarding this Privacy Policy. For any inquiries, please contact us at:

HOTJIANG.COM

2275 Huntington Dr #987
San Marino CA 91108
Email Address: SUPPORT@HOTJIANG.COM

Effective as of March 27, 2023